Sentra

Home / Emergency Contact

๐Ÿšจ Strictly for Emergencies ยท Sentra Clinic, Malad East, Mumbai

Eye Emergency Contact at Sentra Clinic

Sudden vision loss, a serious eye injury, or a retinal emergency after clinic hours? Use the numbers below to reach our emergency contacts directly. These lines are reserved strictly for genuine eye emergencies โ€” for routine appointments and general queries, please use our regular appointment numbers instead.

Sentra Clinic emergency eye care team, Malad, Mumbai
๐Ÿšจ Strictly to be used for emergencies. These are direct personal lines for the counselor and doctors on call โ€” please reserve them for genuine, time-critical eye emergencies (sudden vision loss, severe injury, flashes/floaters with a curtain over vision, etc.). For appointments, prescriptions, reports or general queries, please use the appointment numbers further below.

Emergency Contacts

If you or a loved one is experiencing a genuine eye emergency, call any of the contacts below directly. They are listed in the order the clinic recommends you try them.

๐Ÿง‘โ€๐Ÿ’ผ Counselor

Ms. Anjali

Your first point of contact for any eye emergency โ€” she will guide you on immediate steps and connect you to the doctor on call.

๐Ÿ“ž 9769494046
Dr. Rohit Modi, Sentra Clinic Doctor

Dr. Rohit Modi

Available for urgent consultation on retinal emergencies, sudden vision loss and serious eye injuries.

๐Ÿ“ž 7718953978
Dr. Shraddha Sureka, Sentra Clinic Doctor

Dr. Shraddha Sureka

Available for urgent consultation on retinal emergencies, sudden vision loss and serious eye injuries.

๐Ÿ“ž 9820184038

๐Ÿšจ In a genuine eye emergency, do not wait โ€” call one of the contacts above immediately.

What Counts as an Eye Emergency?

Use the emergency contacts above only for symptoms like these โ€” situations where a delay of even a few hours could affect the final outcome for your vision.

โšก

Sudden Flashes or a Shower of Floaters

A sudden new burst of flashes or floaters, or a dark curtain/shadow spreading across your vision.

๐Ÿ“‰

Sudden Vision Loss

Any sudden drop or blackout in vision, in one or both eyes, with or without pain.

๐Ÿค•

Serious Eye Injury

A direct blow, chemical splash, penetrating injury, or anything lodged in the eye.

For symptoms outside these categories, or if you're unsure, calling Ms. Anjali first is always the right move โ€” she will advise you honestly on whether it needs immediate attention.

For Appointments & General Queries

For routine appointments, follow-up visits, reports, prescriptions or any general question, please use our main clinic lines instead of the emergency contacts above โ€” this keeps the emergency lines free for genuine emergencies and gets you a faster response either way.

PurposeContact
Appointments & general queries๐Ÿ“ž 93729 47075
Appointments & general queries (landline)๐Ÿ“ž 022 4605 7489

๐Ÿ“… Looking to book a routine consultation or eye checkup? Reach us on our appointment lines.

Frequently Asked Questions

Who should I call first in an eye emergency?

Start with Ms. Anjali (Counselor) at 9769494046 โ€” she will assess the situation and connect you to Dr. Rohit Modi or Dr. Shraddha Sureka as needed. If you can't reach her, call either doctor directly.

Are these emergency numbers available 24x7?

[TEAM: confirm exact availability hours/days for the emergency contacts, so this can be stated precisely.]

Can I use the emergency numbers to book a routine appointment?

No โ€” please use the appointment lines (93729 47075 or 022 4605 7489) for routine bookings, so the emergency contacts stay free for genuine emergencies.

What should I do while waiting to reach someone?

Avoid rubbing or pressing the affected eye, do not attempt to remove any object lodged in the eye, and if there's a chemical splash, rinse gently with clean water while you call for guidance.

๐Ÿšจ Eye Emergency โ€” Call Now